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    [NEWS] 드디어 로우로우 팬 10만! 이제 '당신과 협업하고 싶습니다'.
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  • Product Summary
    드디어 로우로우 페이스북 팬 10만명! 아무것도 바라지 않고 좋아요를 눌러 준 당신 덕분에 로우로우에게 벌써 10만 명의 팬이 생겼습니다.
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[NEWS] 드디어 로우로우 팬 10만! 이제 '당신과 협업하고 싶습니다'.
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We accept the following forms of payment:
  
- Credit Card
- Visa
- MasterCard
- American Express 
- PayPal
INFO
Please take into consideration that some products may take additional time for delivery and processing.
Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.

- Customs and Duties

The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
NOTICE

1. Requirements:

Please take into consideration that we only accept qualifyingreturns but not exchanges. Refunds are issued once the returned products clearour inspection.

1) An item is eligible for cancellation if:
-you posted a Return request within 24 hours of payment andyour order is still under Pending status(if your order is under Queued for Shipment status, please contact our customer service center) or
-the order is delayed for more than 10 days since payment andyou have not received any notification regarding the delay; or
-the ordered item is out of stock.

 

 

2) We acceptreturn(s) if:

-you receive a product different from yourorder; or

-you receive a defective product.

-you changedyour mind (Shipping fee will be deducted from refund)


**Return Instructions

(1) Post a return request on our Return forumwithin three days of receipt. You are required to attach the photos of thereceived product(s) and include the item code, the order number, and the reasonfor the return.

(2) A customer service representative will be incontact to assist you by email.

(3) Items returned must be in their originalcondition, which includes tags and any packaging. Also, you need to include anote of your order number, name, and user ID.

*Please be advised that returns are acceptedONLY IF you followed the instructions above and your return request has beenapproved by our staff. Returns that are shipped to us without any prior consentare not accepted.

*Please note that EVEN the defective/incorrectitem(s) must be returned with all of the tags and labels intact. The item(s)must be sent in their original packaging and unworn.

*Please include all contents of the originalpackage and free gifts (if applicable) in your return packaging.

* Shipping fee for any return caused by ourfault will be paid by the company. However, if EMS’ cash on delivery is notpossible then you can scan the return receipt and either mail it with the itemto return or post an image of it on the forum. The shipping fee will berefunded once the returned item has arrived.

 

3) We do notaccept return(s) if:

-items purchased as "FINAL SALE" cannot be returnedor exchanged, no exceptions.

-the productsare damaged due to your mishandling
-your return request is not approved by ourstaff

The following items are not considereddefective:

* Items that are originally manufactured withouttags or labels
* Items with creases that may have been madewhile shipping
* Items with unsatisfactory/incomplete finishdue to mass production

4) If there is a missing item from your order:

*Contact our customer service center by phone orby forum (if you cannot reach us by phone) within 1 day of delivery.
*Please keep all contents of the originalpackage including packaging material (boxes, plastic bags etc.) with you untilyou are instructed otherwise. 

Please note that we may not be able to processthe refund for your missing item if you lose or damage any packaging material.

POLICY
Copyright RAWROW. All Right Reserved.



2012년 2월, 로우로우 페이스북 첫 게시물 

2013년 2월, 1,000명

2014년 2월, 10,000명

2015년 7월, 50,000명

그리고 2017년 9월 23일, 100,000명


로우로우에게 벌써 10만 명의 팬이 생겼습니다.

이참에 한 분과 '협업다운 협업' 하려고 합니다. 

미친 척하고 당신이 원하는 뭐든 하려고 합니다.




#당신과 협업하고 싶습니다. 


내용: 당신 혼자 힘으로 하기 어려웠던 일, 제품개발, 캠페인 등 구체적인 내용과 함께 제안 주세요.

예) WOMEN X (여성을 위하여), 마포구 X (지역을 위하여), 홍길동 X (오직 나를 위하여), 사진사 X (사진사를 위하여)


기간: 9월 25일(월) ~ 10월 13일(금)


응모방법: 페이스북, 인스타그램 이벤트 게시물에 댓글 응모

*협업에 함께 하고 싶은 친구 태그 필수

*채택된 아이디어 응모자에게 개별 연락 예정


기발한 아이디어가 떠올랐다면? CLICK!






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INFO
Please take into consideration that some products may take additional time for delivery and processing.
Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.

- Customs and Duties

The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
NOTICE

1. Requirements:

Please take into consideration that we only accept qualifyingreturns but not exchanges. Refunds are issued once the returned products clearour inspection.

1) An item is eligible for cancellation if:
-you posted a Return request within 24 hours of payment andyour order is still under Pending status(if your order is under Queued for Shipment status, please contact our customer service center) or
-the order is delayed for more than 10 days since payment andyou have not received any notification regarding the delay; or
-the ordered item is out of stock.

 

 

2) We acceptreturn(s) if:

-you receive a product different from yourorder; or

-you receive a defective product.

-you changedyour mind (Shipping fee will be deducted from refund)


**Return Instructions

(1) Post a return request on our Return forumwithin three days of receipt. You are required to attach the photos of thereceived product(s) and include the item code, the order number, and the reasonfor the return.

(2) A customer service representative will be incontact to assist you by email.

(3) Items returned must be in their originalcondition, which includes tags and any packaging. Also, you need to include anote of your order number, name, and user ID.

*Please be advised that returns are acceptedONLY IF you followed the instructions above and your return request has beenapproved by our staff. Returns that are shipped to us without any prior consentare not accepted.

*Please note that EVEN the defective/incorrectitem(s) must be returned with all of the tags and labels intact. The item(s)must be sent in their original packaging and unworn.

*Please include all contents of the originalpackage and free gifts (if applicable) in your return packaging.

* Shipping fee for any return caused by ourfault will be paid by the company. However, if EMS’ cash on delivery is notpossible then you can scan the return receipt and either mail it with the itemto return or post an image of it on the forum. The shipping fee will berefunded once the returned item has arrived.

 

3) We do notaccept return(s) if:

-items purchased as "FINAL SALE" cannot be returnedor exchanged, no exceptions.

-the productsare damaged due to your mishandling
-your return request is not approved by ourstaff

The following items are not considereddefective:

* Items that are originally manufactured withouttags or labels
* Items with creases that may have been madewhile shipping
* Items with unsatisfactory/incomplete finishdue to mass production

4) If there is a missing item from your order:

*Contact our customer service center by phone orby forum (if you cannot reach us by phone) within 1 day of delivery.
*Please keep all contents of the originalpackage including packaging material (boxes, plastic bags etc.) with you untilyou are instructed otherwise. 

Please note that we may not be able to processthe refund for your missing item if you lose or damage any packaging material.

POLICY
Copyright RAWROW. All Right Reserved.