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    [FEATURE] 가방의 끝, R TRUNK 탄생 이야기
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    로우로우의 미래는 이런 모습일 거라 생각했다. 가방 메고, 신발 신고, 안경 쓰고… 우리가 만든 물건이 집 밖의 생生으로 이어지도록! 그럼 다음은?
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INFO
Please take into consideration that some products may take additional time for delivery and processing.
Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.

- Customs and Duties

The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
NOTICE

1. Requirements:

Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.

1) An item is eligible for cancellation if:
-you posted a Return request within 24 hours of payment and your order is still under Pending status (if your order is under Queued for Shipment status, please contact our customer service center) or
-the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or
-the ordered item is out of stock.

 

 

2) We accept return(s) if:

-you receive a product different from your order; or

-you receive a defective product.

-you changed your mind (Shipping fee will be deducted from refund)


**Return Instructions

(1) Post a return request on our Return forum within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.

(2) A customer service representative will be in contact to assist you by email.

(3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.

*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.

*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.

*Please include all contents of the original package and free gifts (if applicable) in your return packaging.

* Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.

 

3) We do not accept return(s) if:

-items purchased as "FINAL SALE" cannot be returned or exchanged, no exceptions.

-the products are damaged due to your mishandling
-your return request is not approved by our staff

The following items are not considered defective:

* Items that are originally manufactured without tags or labels
* Items with creases that may have been made while shipping
* Items with unsatisfactory/incomplete finish due to mass production

4) If there is a missing item from your order:

*Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery.
*Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise. 

Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.

POLICY
Copyright RAWROW. All Right Reserved.

로우로우의 네 번째 생 찾기 위해 다시 가방의 본질로


가방의 시작은 '짐을 운반하고 이동할 때 편리함을 제공하는 도구'

그렇다면 가방의 끝은 '가장 무거운 짐을 가장 쉽게 옮기는 도구'



사람들이 캐리어라고 부르는 바로 그것! 

그중에서도 원조에 가까운 형태를 찾고 싶었다.


CARRIER? SUIT CASE? TRUNK!

 

트렁크는 많은 짐을 싣고 나르던 여행 가방의 원형.

처음 만들어진 물건에는 큰 힘이 있다고 믿기에 R TRUNK라고 이름 붙였다.



로우로우에게 여행은 MOVE 이동과 STAY 머무름의 반복.

MOVE 이동할 때는 쉬워야 하고 STAY 머무를 때는 편리해야 한다.


R TRUNK는 이 단순한 본질에 충실하기 위해이동 중에 생기는 다양한 문제를 해결하기 위해 만들어졌다.



100장 넘는 컨셉 스케치 3D로 다시 스케치

손잡이 높이마감규격수납 방식나사의 깊이… 


꼭 필요한 구조와 기능만 남기려는 고민

 


좋은 파트너공장과 만나서 상상만 했던 것이 손에 잡히기 시작했고 수백 수천 번의 강도 높은 테스트도 거쳤다.


 

生 살아있네

R TRUNK 탄생


 

TT HANDLE

R TRUNK의 첫 번째 유레카50년 동안 머물러 있던 손잡이를 자전거 핸들처럼 바꿨다.

이동할 땐 생각 없이 훅 챌 수 있게머무를 땐 옷과 가방을 걸 수 있게.

원하는 컬러로 포인트도 줄 수 있다.


 

SILENT WHEEL

좋은 제품을 만들려면 좋은 재료를 쓰는 수밖에 없다.

현존 최저 소음, 부드러운 컨트롤… 제일 좋다는 일본 히노모토사의 사일런트 휠을 달았다.



우리답게 고민한 디테일

들기만 해도 무게가 측정되는 스케일 핸들불편함을 덜어주는 히든 포켓모듈, TSA Lock…


 

이렇게 만드니 고수들이 알아줬다.

코리아 디자인 어워드iF 디자인 어워드 수상

지금도 전 세계에서 연락이 오고 있다.


로우로우 네 번째 

가방의 끝R TRUNK

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INFO
Please take into consideration that some products may take additional time for delivery and processing.
Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.

- Customs and Duties

The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
NOTICE

1. Requirements:

Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.

1) An item is eligible for cancellation if:
-you posted a Return request within 24 hours of payment and your order is still under Pending status (if your order is under Queued for Shipment status, please contact our customer service center) or
-the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or
-the ordered item is out of stock.

 

 

2) We accept return(s) if:

-you receive a product different from your order; or

-you receive a defective product.

-you changed your mind (Shipping fee will be deducted from refund)


**Return Instructions

(1) Post a return request on our Return forum within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.

(2) A customer service representative will be in contact to assist you by email.

(3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.

*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.

*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.

*Please include all contents of the original package and free gifts (if applicable) in your return packaging.

* Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.

 

3) We do not accept return(s) if:

-items purchased as "FINAL SALE" cannot be returned or exchanged, no exceptions.

-the products are damaged due to your mishandling
-your return request is not approved by our staff

The following items are not considered defective:

* Items that are originally manufactured without tags or labels
* Items with creases that may have been made while shipping
* Items with unsatisfactory/incomplete finish due to mass production

4) If there is a missing item from your order:

*Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery.
*Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise. 

Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.

POLICY
Copyright RAWROW. All Right Reserved.