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Title My suitcase body is damaged.
Posted by RAWROW (ip:)
  • Rate 0points  
  • Date 2019-04-02 17:17:06
  • Recommend Recommend
  • View 47

When the shell(body) is damaged, there is no way to repair it but to replace the whole body. This will cost more than purchasing a new product.


We recommend filing a claim against your airline for your damage, because shell damage usually happen during baggage transfer.

You may get a substitute suitcase or compensation for the damage from the airline.


 However, if dented, please apply for repair! (for more info, see Repair FAQs)

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